Questions, answered.
How do I narrow the choice?
Measure the clear floor space outside the opening and choose a surface your cat accepts. Check how the design collects, releases and is cleaned of litter.
How do I find the dimensions and instructions?
Each product page has a construction description, a fit section, a use routine and care notes. Ask us if a measurement you need is not shown; do not assume one design shares another design’s dimensions.
Are photographed accessories included?
Do not assume so. Final supplied contents must be confirmed for your exact configuration. Lifestyle images do not show the actual products unless explicitly stated.
Can I place an order or pay now?
Online ordering and payment are currently unavailable. You can save a configuration to your bag and prepare a product enquiry. A saved selection does not reserve stock or create an order.
Where do I find delivery and returns information?
Delivery information and returns information are available in the footer. Sales terms are not effective until they have been finalized and confirmed.